Our offer
in the Public Sector
Supporting decision makers in management and technology
Public administrations are expected to master the major challenges and do more for their citizens – and to do so as efficiently as possible and up-to-date.
Strategy
Management of the public organization should be based on a strategy that can be shaped, communicated and implemented in a simple and comprehensible manner.
As part of the public strategy, numerous questions arise for elected officials and decision-makers, including:
- Which programs best address social challenges and integrate changing conditions?
- Which programs are used to optimize statutory benefits?
- How is the portfolio prioritized in terms of value, risk and time?
- How are funds used, resources and income reported?
- How is value creation from public funds measured?
- Overall: Is the annual report easy to understand?
-
Public administrations want
- to design processes and structures as efficiently as possible – within, between and outside organizational units as well as
- to involve citizens as clients for the benefit of all parties – in accordance with convenient, digital connections and transformed IT.
Read more -
Ideally, interfaces are digitised and services are outsourced from public administration to clients.
Customer journeys should be designed securely to the destination and data should be provided correctly, completely and in a machine-readable manner, if necessary, with embedded assistance systems. It must also be ensured that the data supplied can be seamlessly transferred to relevant systems and further processed directly.
Read more -
Information Factory supports public administrations in reviewing and developing digital strategies and IT transformation.
This includes the definition of standards, the gradual replacement of legacy systems, migrations and cloud technology, system integrations, the automation of processes, the use of machine learning and artificial intelligence as well as data management and security.
Read more -
As an IT company, Information Factory offers various solutions for the public sector, including
- the solutions IF eTax and IF Citizen Portals,
- the functional solutions IF Smart eForms and Impact HR,
- Data integrations, IF Data Dashboards as well as individual solutions on the basis of the inhouse platform Cont@xt©.
Read more
Develop people
Information Factory also supports recruiting and development of employees in the public sector.
This goes hand in hand with the following questions:
- How can differentiation from the private sector be made advantageous?
- How should career development be designed in a targeted manner?
- How can individual performance and motivation be steered?
- To what extent are HR processes automated and what will Digital HR look like?